Frequently Asked Questions
We have created a list of frequently asked questions which should answer all your queries about parking at Your Airport. If you cannot find an answer to your question below please contact our call centre on 0123 456 7890.
- How do I make a booking?
- What payment methods are accepted?
- Can I book a disabled space?
- Can I book at short notice?
- How far ahead can I book?
- Why is there no availability for the dates I am trying to book?
- Why do you need to know my car registration number?
- Do I need to hand my keys in?
- Does booking guarantee me a space?
- Are there any height restrictions in place?
- What do I do if I have not received my booking confirmation?
- Do I have to tell you if I am coming in a different car than I said when I booked?
- Can I change or cancel my booking?
- How do I "manage my booking"?
- What do I do when I get to the car park?
- How do I use my car parking reservation?
- Do I have to put my credit/debit card details into the machines at entry or exit to the car park?
- What if my return flight is delayed and I go over my pre-paid parking period?
- What if I arrive early before my pre-paid parking period?
- What happens if my vehicle breaks down in the car park?
- What happens if I damage another vehicle?
- What happens if my vehicle is damaged in the car park?
- How do I register a complaint or comment?
- My booking is showing a PREAUTH status.
- My booking is showing a pending status.
- I booked my parking with Flybe but haven’t received confirmation